Your Care
We are committed to providing the best quality of care for you. We will support you in making choices and decisions about how you want to live.
You have the right to expect:
To be fully involved and make informed choices about your care
To be treated as an individual
To be listened to
To be treated with respect
To be supported and cared for by staff who have received appropriate training for their role
To feel safe in the environment in which you live
To be supported if you wish to make a complaint
That information about you will be kept confidential
Our home is registered with the Care Quality Commission – the independent regulator of health and social care services in England. Our home is regularly inspected by the Commission to check that we meet government standards of quality and safety.